Point-Of-Sales Channels (Direct & Indirect)
Enable order creation through stores. They provide an easy way of capturing new orders and providing customer support.
Web-Shop Sales Channel
A way for capturing new orders 24 hours a day, 7 days a week. The channel can also be used to steer traffic to point-of-sale locations.
Enables order creation through telesales and customer care agents. It provides an easy way of capturing new orders and providing customer support.
B2B Order Entry
Makes entering large orders easy for sales representatives, enabling smooth order handling and approval for medium and large business customers.
Provides the customers a way to view and manage personal information. It enables upselling and improves satisfaction while reducing customer care calls.
Customer Information Management
Enables management of all customer and contact details. It enables efficient customer service and provides opportunities for upselling.
Enable notifications on important events to be delivered to customers via SMS and email.