Services
Transforming Leading CSPs and Ensuring Continuous Operational Excellence
A Track Record of Transforming Telcos into Digital Companies
Qvantel has successfully supported many CSPs worldwide on business and BSS platform transformations. We run our projects directly and using SI partners, covering both phased and "big bang" migrations. We've led some of the largest telecoms migration projects in the world, helping our customers transform from telcos to digital companies.
Deployment Services
Qvantel provides services for CSPs to go live with Qvantel Flex Suite. CSPs can leverage out-of-the-box libraries of ready-made processes, reference offerings, and business rules and quickly adapt them to their local business needs. This is done using a powerful Flex framework and tools inbuilt to Qvantel Flex Suite.
Implementation projects can be done for public cloud, hybrid cloud, and on-prem environments, and in collaboration with the customer-preferred system integrators.
For all the toolsets, Qvantel offers integrations, development, and customisation services, on an agile basis, waterfall model, or other hybrid model aligned with customer preferences. We manage the consultation and end-to-end process to transform business needs into reality.
Managed Services
Qvantel has a strong track record of providing managed services to leading CSPs. This lets them focus on growing their business while leaving the management of BSS and monetization systems to Qvantel.
Qvantel BSS customers can use Qvantel Flex Suite platform with a full suite of managed services. These include:
- Services to keep agile platform evolution cycle ongoing with CI/CD model with frequent updates
- Business-based SLA/KPIs
- Governed quality of services for application software
- Integrations
- Infrastructure and service operations
Qvantel Managed Services can also include selected business processes such as commercial product configuration, business process modelling, monetization and billing management, and reporting services—as well as services for continuous optimisation and improvement of a CSP’s business.
This lets CSPs to focus on providing innovative offers and solutions and growing their businesses.
Services for SaaS Customers
Qvantel Flex Suite is cloud-native. It supports deployments with the leading cloud environments, while also accommodating a variety of deployment options for on-prem and hybrid models. This is thanks to the microservices design and use of powerful management frameworks such as Kubernetes, Rancher, and many other market-leading cloud technology frameworks.
Qvantel Flex Suite solutions can be purchased and consumed as public cloud-based SaaS service. In this case, the customer gets a turn-key solution for software, cloud infrastructure, and key services. They can then focus on designing, adapting, and managing their business with Qvantel Flex Suite tools and GUIs targeted at CSPs’ business and IT teams. For SaaS customers, Qvantel offers training, consulting, and business process services for selected areas as for quick onboarding and continuous improvement.
Qvantel Flex Billing
CSPs use Qvantel Flex Billing managed service to ensure that they have a cost-efficient billing operation that provides carrier-grade billing with no errors. Qvantel Flex Billing has the agility to support new services and business models, letting CSPs bill for anything.
Qvantel Flex Billing has been used for over 20 years and includes Qvantel’s billing software and our professional services billing expertise.
To find out more, read the guide on Qvantel Flex Billing:
Software Support
Qvantel offers software support and maintenance services for ensuring SLA/KPI governed technical support and product maintenance services.
Qvantel also offers consultancy and training to onboard customer business and IT teams to leverage the full power of the Qvantel Flex Suite studio. We enable CSPs to create and evolve business processes to provide the best possible time-to-market and to drive down operational costs.
