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Digitalisation of B2B – Quick Wins in the SME Market
SMEs make up the vast majority of B2B customers, but in many cases they still have to go through a call centre when engaging with their CSPs. This is costing SMEs and the CSPs time and money. Download this white paper from Qvantel and MATRIXX to learn how to move from ‘call now’ to ‘buy now’ for sales for new SME customers, how to develop a roadmap for digitalisation of B2B customers – starting with SMEs, and what the 5 drivers for change in the B2B market are.
SMEs make up the vast majority of B2B customers, but in many cases they still have to go through a call centre when engaging with their CSPs. This is costing SMEs and the CSPs time and money. Download this white paper from Qvantel and MATRIXX to learn how to move from ‘call now’ to ‘buy now’ for sales for new SME customers, how to develop a roadmap for digitalisation of B2B customers – starting with SMEs, and what the 5 drivers for change in the B2B market are.
Telecoms World Middle East is a leading TMT event in the Middle East region where the top telecoms trends are covered, ranging from 5G and Internet-of-Everything to edge computing and cloud-native networks. Qvantel will exhibit at the conference, showcasing Qvantel Flex BSS. Our team will be showing how operators can use a digital-first approach to improve customer satisfaction, open new revenue streams and provide the best digital experience at all customer touchpoints.
Qvantel will exhibit at the FTTH Conference 2022 in Vienna, Austria. Come meet us at the largest fibre broadband event in the world where we will be showcasing Qvantel Flex BSS and show how FTTH operators can use a digital-first approach to improve customer satisfaction, open new revenue streams and provide the best digital experience at all customer touchpoints.
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Martin Morgan and Roland Leners talk about how a digital-first approach delivers a better customer experience for fixed broadband customers.
An integrated BSS /OSS platform designed for fixed fibre and broadband operators. Digital-first system enables fibre operators new levels of agility to deliver the best digital customer experience.
Learn about new subscription models, the move from product line billing to converged billing to cloud billing, and how CSPs and their partners can build value for customers in the subscription economy.
Find out how a no-code approach can deliver unmatched levels of agility and how CSPs can harness this agility to innovate and take center stage in the 5G value chain
In order to enable CSPs to experiment with new 5G business models, offers, and processes, a no-code approach to monetization and BSS is needed. Join this webinar with Qvantel and Nokia to find out why no-code massively reduces software change timescales and costs and is a no brainer for 5G monetization and BSS.
View this webinar to hear from WINDTRE CTO, Benoit Hanssen on how to re-write the rules of engagement and create a successful digital-first service provider.
The joint Qvantel and Nokia digital monetization solution is built using Nokia’s Convergent Charging and Qvantel Flex BSS. The no-code foundation provides the next level of agility that service providers will need to grow in the 5G economy.
Qvantel has delivered five full digital transformations for this major European Telco Group. The offering includes B2C & B2B for both post and prepaid. Read more about Qvantel's solid track record that includes the biggest single-shot migration in telco history, BSS cost reduction by over 50%, and top-up errors dropping from 40% to 0.001% from Day 1 after the full swap.
Qvantel delivered XL Axiata E2E BSS for B2C, B2B, and B2B2C (billing & rating included) for its fixed-line customers. Click to read the whole story.
Very Mobile, a brand of CK Hutchison, was launched in February 2020. It provides advanced zero-human-touch onboarding with video authentication and eSIM through its real-time BSS architecture with open APIs. The operator's highly automated and cost-optimal service model allows significant savings versus traditional managed services. Click to read more.
Read about DNA Finland's BSS transformation to enable growth of data usage, ARPU, and service revenues
Read about 20 operator use-cases that showcase the success of digital sub-brands
Learn how no-code BSS is driving the evolution of BSS and delivering new levels of agility to service providers
Find out from Qvantel, Nokia and AWS how to generate new revenues in the 5G economy
Learn how to remove the legacy headache from BSS transformation by using sub-brand Digital BSS as a parallel stack
Learn how service providers are going digital first with second brands
Find out why the traditional approach to BSS is no longer fit for purpose and what the new alternative is for the digital and 5G eras
This whitepaper briefly outlines the need for digital transformation, provides examples of the KPIs different telcos use to measure that transformation, and outlines the necessary features of a transformation strategy as well as the IT solutions needed to effect it. Finally, it reviews the various models telcos use to migrate from their legacy systems to modern transformed systems to enjoy the business, technical, and customer benefits of the transformation.