Challenge: How to go from scratch to full service roll out in less than 6 months?
Solution: Yoigo outsourced all of its billing related business processes to Qvantel, including hardware platform, business support platforms and operational personnel.
Results: Record breaking 150 days delivery time for a complete 3G billing environment with prepaid and postpaid convergence.
Yoigo is a growth-oriented mobile operator making its mark in Spain. They offer voice services, SMS, MMS, mobile internet access, mobile portal services, international roaming and mobile devices for both prepaid and postpaid subscribers. Yoigo is targeting a 10% market share in Spain by the year 2015.
In order to stay lean and competitive, all of Yoigo’s functions are outsourced – from network management to customer care. Qvantel has helped them to make this possible with low risk of failure by providing them with high expertise, flexibility and scalability along with a total commitment to answering their customer’s needs in every situation.