Smart, digital customer experiences for increasing revenues and openness of the BSS for radical innovation. Those are the two main themes we are presenting at Mobile World Congress, which will help Communication Service Providers on their digital transformation journey to becoming true Digital Service Providers.
On show at MWC
Qvantel is leading the way in bringing digitalization to the telco business and BSS solutions in a modern way and with the efficiency that operators need at every step. At MWC, we will be demonstrating revenue generating customer experiences and BSS solutions openness to enable radical innovation for better business insights.
For revenue generating customer experiences, Qvantel presents how it can bring ease-of-use and high-quality user experience to Digital Service Provider landscape:
1) To consumers and B2B customers in the form of Qvantel’s Omni-channel “My Digital Life” solution.
2) To the daily work of Customer Service Representatives of operators and digital service providers through the CSR Toolbox. This features the best-in-class user experience and provide new opportunities for operator’s business.
Both operators and consumers benefit from the Omni-channel solution, which brings both ease-of-use and revenue generating capabilities for maximum business impact.
Our BSS API enables radical innovation
In addition, Qvantel will be demonstrating how radically new monetization models can be built on top of our open BSS solution. We will be presenting our BSS and Analytics APIs that unleash the data and business logic for the operator’s own and selected 3rd party innovations.
Qvantel’s channel application innovation (eShop, eCare and B2B Sales tools) and IOT service vision built on top of the Qvantel BSS API framework both leverage openness of Qvantel’s BSS stack for innovation. The BSS API enables digitalization of the channel layer, independent of the underlying layers, which often contain multiple back-end systems. Our BSS API therefore enables faster transformation in the customer interfacing service layers while ensuring controlled transformation of back-ends at the optimum evolution speed suitable for the operator’s business priorities.
Come and see what all the fuss is about!
“Qvantel brings to the market a BSS solution portfolio that provides the optimal selection of ready-made solution elements from channel layer to back-end logic, while at the same time enabling freedom for the operator to keep and leverage existing and selected third party solutions in the architecture. With Qvantel, operators can achieve a new level of BSS solution openness and efficiency as well as faster innovation cycles.” says Ove Anebygd, CEO of Qvantel.
Join us at MWC – Hall 5, Booth 5A41
Qvantel Oy is the world’s leading supplier of cloud-based Business Support Solution (BSS) services. Based in Finland, our fast-growing company helps telecom operators maximize their business efficiency and provide unrivalled customer experience. Qvantel has over 600 IT professionals in Finland, Estonia, Spain, Sweden, USA and India. Qvantel is listed on London Stock Exchange’s 1,000 Companies to Inspire Europe 2016.