1 March, 2018
Helsinki, Finland – Qvantel announces partnership with the Spanish MASMOVIL Group in its ambitious digital transformation program.
Since the beginning of the Yoigo brand more than 11 years ago, Qvantel has been strongly involved in the brand’s success as a flexible and trustworthy BSS as a Service (BSSaaS) partner. With Qvantel Digital BSSaaS, now MASMOVIL, the fourth convergent operator in the Spanish market, has been able to focus on its core business and build a scalable and robust architecture ecosystem which responds to the MASMOVIL business needs, supporting for example a convergent offering and its APIfication program, with a mix of standard and tailored solutions.
Via the digital transformation program, MASMOVIL aims at becoming the digital leader in the European telecoms market in terms customer experience, lean processes and online sales. It already manages 84% of its customer care interactions through digital solutions. The evolution of the current Qvantel BSS solution, empowered by an enhanced Product Catalogue, as well as Qvantel’s close partnership and understanding of MASMOVIL business needs, will allow MASMOVIL to advance at the speed required by MASMOVIL’s culture and the competitive and fast changing Spanish market.
Qvantel has also supported the fast growth achieved by MASMOVIL. Last year, the Group was the leading Spanish operator in terms of net fixed and mobile customer acquisition with 946 000 new subscribers by the end of 2017, and MASMOVIL will keep supporting its growth with the scalability of the Qvantel BSSaaS solution.
The following graph shows the evolution of the MASMOVIL Broadband and Mobile Postpaid Net Adds:
Ove Anebygd, Qvantel CEO, says: “We have a longstanding and fruitful relationship with MASMOVIL. As their preferred partner, we continue to provide them the key solutions and services on their digital transformation journey, enabling them to offer seamless customer engagement and experiences. Embracing a continuous innovation strategy is pivotal for MASMOVIL, and Qvantel is proud to support these vital transformation and growth targets.”
Fernando Molina, MASMOVIL Group CTO, comments: “Qvantel has been a key partner since the Yoigo launch in 2006. They have demonstrated commitment to quality and to our goals, transforming wherever required to deliver on our business needs. At the present, Qvantel has a crucial role in our ambitious digital transformation program.”
FURTHER INFORMATION AND SUPPORTING RESOURCES
For further information, investors and media:
Steven Stewart, Marketing Director, Qvantel
Qvantel is leading Digital Acceleration for Telco Operators with our pioneering cloud-based Business Support System as a Service (BSSaaS).
We help Communication Service Providers (CSPs) maximize their business efficiency, provide exceptional customer experiences, and reduce operational costs – with results of up to 80% reductions in BSS OPEX.
Qvantel is a privately held company with over 1,000 employees with offices in Finland, Colombia, Estonia, India, Italy, Singapore, Spain, Sweden, Ukraine, and USA. Qvantel is listed on London Stock Exchange’s 1,000 Companies to Inspire Europe 2017.
About MASMOVIL Group
The MASMOVIL Group is the fourth largest telecommunications operator in Spain offering fixed line, mobile, and internet services to residential customers, businesses and operators, through its main brands: Yoigo, Masmovil, Pepephone and Llamaya.
The Group has its own mobile network infrastructures for fixed fibre, ADSL, 3G and 4G. MASMOVIL Group’s fixed network reaches 18 million households with ADSL and 10.5 million with optical fibre. Its 4G mobile network covers 85% of the Spanish population.
The Group has also reached agreements with other telecommunications operators in Spain, therefore completing its coverage of fixed and mobile networks, becoming one of the operators with the best network coverages in Spain. The Group has more than 5.5 million customers by the end of 2017.