ARE YOU A TELECOM INDUSTRY INNOVATOR?
Qvantel is now accepting applications for interested software companies to apply for access to the new version of our BSS API. The Beta will launch in 2H 2018, and will provide selected participants with the possibility to start innovating on the next generation digital channel implementations to complement their own offerings.
SIGN-UP FOR AN INVITATION TO THE BETA OF QVANTEL’S NEXT VERSINO OF BSS API WITH GRAPHQL SUPPORT
Qvantel BSS API is an API for innovating on top of the Qvantel BSS solutions. The BSS API provides a data model based on TM Forum standards and BSS business logic for creating new innovations on top of our BSS solution (such as new customer engagement touchpoints on web, mobile, social media, AI-platforms and other digital customer engagement environments). As a new extension to the BSS API, Qvantel will introduce GraphQL support – a widely used query language that provides an easy to approach, high productivity paradigm for development.
INNOVATION ON TOP OF BSS API ENABLES VERSATILITY FOR DIGITAL CUSTOMER ENGAGEMENT
Qvantel has been pioneering cloud-based telecom BSS solutions and services with our customers for over a decade. We have been using our expertise in the field to create a BSS API framework that can open the power of BSS to telecom operators’ own innovations – or innovations by their software partners of their choice.
This week, at TM Forum’s Digital Transformation World event in Nice, France, we launched Qvantel Digital Express – The Fast Track to Pure Digital Business.. The Qvantel Digital Express comes with an open BSS API that provides operator and their partners with the possibility to leverage their own innovations on top of the BSS solution.
Expanding the versatility of digital touchpoints is just one example of what the 3rd party complementing innovation could be. The BSS API can be used to create solutions for local market-specific digital touchpoints . For example, to reach out to various niches of the market segments by creating messaging-based customer engagement solutions for developing markets with a less advanced device base. Or for advanced markets, cutting-edge digital touchpoints such as native AI-driven Digital Assistants can be utilized for early adopters ready for the next wave of digital self-service.
FOUNDATION FOR INNOVATION – QVANTEL’S DATA-DRIVEN CUSTOMER ENGAGEMENT SOLUTIONS
While Qvantel’s BSS solutions provide a ready-made, uniquely crafted suite of digital and assisted customer touch-point experiences, the solution can also be extended with 3rd party innovation. Qvantel’s Digital BSS solutions are designed for the data driven era, so that thin digital front-ends are built to be catalog driven, personalized by intelligent recommendation engines and use common data model and business logic underneath the open BSS API architecture. This enables rich customer engagement through smart digital interactions and adaptive journeys: resulting in increased sales and enriched experiences with customers. Thus, innovation on top of the BSS API can tap into this common logic and data model, making it easier to focus on the innovation in the digital customer experience.
Digital Express is built to be open for innovation for Service Providers and their partners. The open BSS API provides an efficient and powerful framework for extending the solution with additional innovations.
FURTHER INFORMATION AND SUPPORTING RESOURCES
For further information, investors and media:
Steven Stewart, Qvantel Senior Director of Marketing (marketing(a)qvantel.com)
Qvantel is leading Digital Acceleration for Telco Operators with our pioneering cloud-based Business Support System as a Service (BSSaaS).
We help Communication Service Providers (CSPs) maximize their business efficiency, provide exceptional customer experiences, and reduce operational costs – with results of up to 80% reductions in BSS OPEX.
Qvantel is a privately held company with over 1000 employees with offices in Finland, Colombia, Estonia, India, Italy, Singapore, Spain, Sweden, Ukraine, and USA. Qvantel is listed on London Stock Exchange’s 1,000 Companies to Inspire Europe 2017.